Terms

TERMS & CONDITIONS  The Paper Bug distance sales. 

About Us:  
The goods and services you find on this e-commerce site are the work of The Paper Bug.  

Ordering: 
Please use our online shop to place your order. Full payment is required before your order is despatched.  It is your responsibility to ensure the information you provide is accurate, we stress that you double check all text and details before placing your order. All copy & images on this website remain the property of The Paper Bug and may not be reproduced or copied in any format.  All templates/fonts etc used in our artwork carry commercial license to give us the right to do so. 
 
Payment:
We accept payments via PayPal which is a safe and easy way of ensuring you are using a trusted and secure electronic payment gateway.  You can guest check out on paypal if you do not have a paypal acount.  We do not at any time have access to or hold you card information, it is all conducted through third party paypal.
 
Shipping: 
Delivery for all UK orders is first class standard for cards.  All other orders for UK are sent second class tracked.
Overseas orders will be charged for tracked mail as supplied by Royal Mail.  We use Royal Mail for all our shipping, though on occasion we may expedite lager orders via courier and tracking number will be sent on.
 
Returns: 
Due to the nature of custom orders we do not accept returns on personalised artwork.
If your item is damaged in the post or arrives with incorrect details that we have misinterpreted from your instruction  we will provide a refund or replacement without question.  In the case of damage we would ask that you send a photograph of the damage so that we may contact our shipping provider regarding this.
 
Return to: 
The Paper Bug
26, EH11 4QE
UK
Drop us an email at hello @thepaperbug.co.uk
 
GDPR 
Any personal information you provide to us through our website will be taken as consent for us to use in the specific purpose for which is was obtained to complete your order.  We do not pass on data, we do not store or retain your personal information and take appropriate action to ensure it is not lost or misused, your data is used for the sole purpose of completing your order with The Paper Bug